Living With Ataxia - Online Support Group

My social worker called in today to try and sort out this physio assessment.

The problem is they want me to take all my equipment too obviously I have to take the wheelchair but also the walker and i sometimes use crutches for short time.

My social worker could pick me up, though I doubt we'd get all the equipment in the car as the walker doesnt fold small but if she does that I cant get transport home as it has to be booked both ways. (she has another appointment booked straight after mine that day which is why she would be unable to get me home as well)


They have booked me a car but same problem again the folding chair will go in a regular car boot but the wheeled walker with seat wont fit as well. I asked why cant I go in ambulance like I did to audiology dept before, they said ambulance drivers wont carry equipment they only push the person in thier wheelchair.


So my social worker asked then 'How is she meant to get to the hospital with her equipment? The person suggested a home visit, ' thats ok' my social worker says 'can we arrange that?'


'No' the person on phone says 'its a seperate department', We have to cancel this appointment, cancel interpreter (and pay cancellation fee), go back to GP and ask for referral for Home Assessment!


So my social worker has gone to call down at my GP's to see if she can ask for a Home Assessment for me without having to make an appointment and take me back down there, as she has to get back for another appointment elsewhere this afternoon.


They don't like to make life easy for us do they!


It's coming up to 7 years from my first symptoms and I never received any physio or speech therapy as they said they had to wait for a diagnosis.


When I wrote a letter to my first Neuro back in 2003 saying I had heard that Hypothyroidism can cause Cerebellar Ataxia he said 'yes it can but its extremely rare and therefore unlikely in your case'.


When the NHS guy had to get my medical records to support my request for funding for a communciation aid it says for cause of ataxia 'Chronic Hypothyroidism'!! Yet no-one has ever admitted that they thought I might be right in the absence of finding any other cause and given that my T3 levels were so low despite been on 300mcgs of Thyroxine a day.


If the NHS guy hadnt sent me a copy of the papers he submitted to the panel I would have never known that I had been right in the first place 6 years ago!

They have agreed to fund me a communication aid but typically it has been delayed because there was a dispute over who was responsible for putting the order in so it still hasn't been ordered although funding was agreed in December (week before xmas). It will take 6 weeks as they are built to order so I should with any luck receive one around February/March providing someone manages to get the order in by the end of this week!

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Kati Comment by Kati on January 14, 2009 at 6:18am
Hi Scott

I dont think there's much you can do about the NHS unless you run for Prime Minister and change it all.. lol!

Just knowing I have somewhere to come for support, where I can have a moan about how frustrating life is.. and then get on with things is a great help. Especially as physically speaking to people is so difficult. They did send me a Psychologist once but he couldnt sign and I could barely speak at the time then either as it was in middle of thyroid going wrong when I was really ill.

We had to communicate via my computer, I just found it more of a frustration than an help and they never told me that I could have booked an interpreter to come at same time and the hospital would have to pay for it!

I think these communities are vital as I have found no-one understands better than another person who has already been through it.

The bureaucracy is mad as my social worker told me a sad story about a gentlemen who had a condition that freezes you like a statue, they had applied for funding for a communication aid for him, a Lightwriter same as one I am getting, but it took 10 months to wade through all the paperwork and by the time it arrived he was no longer able to use his arms or hands.

They really need to recognise that people need these aids to communicate with as soon as possible after they start losing speech, not 6 months or a year down the line. One girl with severe CP who had no speech or control of arms was told it would take 18 months to assess her needs when the only way she can access a computer/communciation aid is via head control or eye gaze system! She was fortunate a charity came to her rescue and provided a communication aid that she could control via tiny head movements which was £7,500. It really is getting ridiculous, but I don't know how we can change the way the system works. Do you?
Scott Orn Comment by Scott Orn on January 13, 2009 at 10:24pm
I'm sorry to hear about all the bureacracy Kati. It sounds like you have a great social worker in your camp. Is there anything we can help you with, besides providing moral support?

Scott

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